Privacy Statement

Reilly’s Antiques (Prosperous) Ltd  are committed to protecting your personal data and right to privacy. We will always keep your personal data safe and comply with applicable data protection legislation
We use your personal data to assist us in answering your enquiry and to provide you with information about our products/services. We also process your personal data in order to provide you with the goods or services that you have ordered. We have for your information and protection adopted the following principles

Principle 1: We will obtain and process your information fairly.
Principle 2: We will keep it only for the purposes to provide you with our information and services and for any lawful purposes.
Principle 3: We will process it only in ways compatible with the purposes for which it was given.
Principle 4: We will keep it safe and secure.
Principle 5: We can give you a copy of personal data kept by us on your request.
Principle 6: You can opt out from processing your information after services have been provided and legal requirements are met.
Principle 7: We will not share your information with any outside marketing company.
Principle 8: We conform and comply with the GDPR

Your Rights
By law, you have a number of rights when it comes to your personal data. Further information and advice about your rights can be obtained from the data protection regulator in your country. If you want to exercise any of these rights, please contact us using the details at the end of this notice.

 Rights   What does this mean?
 1. The right to be informed  You have the right to be provided with clear, transparent and easily understandable information about how we use your personal data and your rights. This is why we’re providing you with the information in this Notice.
 2. The right of access  You have the right to obtain access to your personal data (if we’re processing it), and certain other information (similar to that provided in this Privacy Notice). 
This is so you’re aware and can check that we’re using your personal data in accordance with data protection law.
 3. The right to rectification  You are entitled to have your personal data corrected if it’s inaccurate or incomplete. 
 4. The right to erasure  This is also known as ‘the right to be forgotten’ and, in simple terms, enables you to request the deletion or removal of your personal data where there’s no compelling reason for us to keep using it. This is not a general right to erasure; there are exceptions. 
 5. The right to restrict processing  You have rights to ‘block’ or suppress further use of your personal data. When processing is restricted, we can still store your personal data, but may not use it further. We keep lists of people who have asked for further use of their personal data to be ‘blocked’ to make sure the restriction is respected in future. 
 6. The right to data portability  You have rights to obtain and reuse your personal data for your own purposes across different services. For example, if you decide to switch to a new provider, this enables you to move, copy or transfer your information easily between our IT systems and theirs safely and securely, without affecting its usability. 
 7. The right to object to processing  You have the right to object to processing for direct marketing (which we do only with your consent) and also to processing which is carried out for the purposes of our legitimate interests. 
 8. The right to lodge a complaint  You have the right to lodge a complaint about the way we handle or process your personal data with your national data protection regulator. 
 9. The right to withdraw consent  If you have given your consent to anything we do with your personal data, you have the right to withdraw your consent at any time (although if you do so, it does not mean that anything we have done with your personal data with your consent up to that point is unlawful). This includes your right to withdraw consent to us using your personal data for marketing purposes.

 

What data we hold

For an enquiry we will process your name and contact information.

If you make a purchase from us, we will process your name, address, contact details and payment information. (Card Information is not retained)

If you purchase a gift card, we will process your name, address, contact details and payment information. (Card Information is not retained)

If you make a complaint or give us a compliment, we will process your name, address, and contact details.

If you consent to receive our marketing, we will process your name, email address and/or IP address.

How we use your personal data

References to the legal basis for processing of your personal data are a reference to the article of the General Data Protection Regulation. Each piece of personal data that we process must have a legal basis.

– Internal Record Keeping and to follow up on an enquiry you made.
– We may use the information to improve our products and services.
– If you are on our mailing list / SMS List we will periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address or mobile number which you have consented to and  provided. You can opt out or unsubscribe at any time , you can also update your details on our website.

We use the logs from our servers to help with our company’s security as well as to look at visitor behaviour (e.g. which website pages get the most traffic or are the most popular). We have a legal obligation to protect the data of our clients and our staff.

If you purchase from us

In order to process your order, we will need to process your data in order to send /give  you the goods that you have purchased or to get the goods delivered to you. We need to process payment details in order to fulfil the contract. We will retain your personal data for 7 years for revenue and legal requirements.

Your data and transfers outside of the EEA

We do not transfer or process these data outside the European Economic Area unless to contractors who fully conform to GDPR standards.

Third parties

In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us. However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions. For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.

As a prospective customer, we do not transfer your personal data to third parties except to  the following:

  • Companies that provide services to us. Our telephone service providers will get to see your phone number if we call you and our broadband supplier which could see your email address (but not the content of what you send us, if you encrypt it). The saleroom and bidmaster when you register as a bidder.
  • In response to a court order. It is possible, though unlikely, that we might be forced to disclose your information in response to a court order.

As a customer, we transfer your data to the following third parties:

  • Companies that provide services to us. Our telephone service providers will get to see your phone number if we call you and our broadband supplier which could see your email address (but not the content of what you send us, if you encrypt it).  Our accounting software and our auction software, Google Analytics, Google, Facebook if you interact with us on Facebook, Mailchimp, Vodafone and Sendmode if you are registered on our mailing or SMS list.
  • Delivery services. We use a small number of delivery companies to get your items to you safely and quickly.
  • Payment providers. We use Payment Sense Merchant Services to process your payments and AIB Bank.
  • Tradespeople. We work with a number of tradespeople who assist us with your goods.
  • Auditors. We also use an external auditing service but, unless you are a sole trader or a partnership, they are unlikely to see any personal data relating to you.
  • In response to a court order. It is possible, though unlikely, that we might be forced to disclose your information in response to a court order.
    • If you do not pay your bills, we may choose to engage a third party to recover any money you owe us.

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so.

Technical security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect. All our computers are password protected, as are our phones and tablets.

Retention periods

This is the length of time that we will continue to process or store your personal data.
Data about prospective clients: duration of enquiry, then up to one year in case you come back
Data about clients 7 years for Revenue 
Marketing purposes – for as long as you consent to receive marketing information.

How we use cookies

A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Links to other websites

Our website may contain links to other websites of interest. When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

Controlling your personal information

You may choose to restrict the collection or use of your personal information or change your mind regarding marketing by writing to or emailing us at info@reillysantiques.ie. If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.

Contact us

Reilly’s Antiques (Prosperous) Ltd

Prosperous

Co. Kildare

W91 T62P

This privacy policy sets out how Reilly’s Antiques (Prosperous) Ltd uses and protects any information that you give Reilly’s Antiques (Prosperous Ltd)  when you use this website or are a customer in our furniture store. Reilly’s Antiques (Prosperous) Ltd   is committed to ensuring that your privacy is protected. We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.